Shipping and delivery time
Orders are dispatched within 24 business hours of payment being credited or order confirmation (for cash on delivery).
Shipping within Poland
Shipping methods and prices
- InPost Parcel Locker – PLN 13.90
- InPost Courier – PLN 15.90
- InPost Courier (cash on delivery) – PLN 19.95
- Poczta Polska (Polish Post) – PLN 19.90
Delivery time
Delivery within Poland usually takes 1–2 business days from dispatch (depending on the chosen method).
Free delivery
Shipping is free when the order value exceeds PLN 400 (applies to methods available in the cart).
Shipping within the European Union
Shipping methods and prices
- DHL (international) – PLN 39.90
Delivery time
Delivery within the European Union (DHL) usually takes 3–7 business days from dispatch – depending on the destination country.
Free delivery
DHL shipping is free when the order value is at least PLN 400.
We currently do not ship to the United Kingdom, Monaco, or countries outside the European Union.
All shipping methods and prices are automatically displayed at checkout, depending on the order amount and selected delivery location.
Tracking your shipment
You will receive a tracking number in an email after your parcel has been dispatched. This allows you to easily monitor the status of your shipment.
Frequently asked questions
Can I order a product with cash on delivery?
Yes, at the checkout, simply select the appropriate delivery option InPost Kurier - cash on delivery, and then cash on delivery payment.
Can the shipment be tracked?
Yes – after shipment, you will receive an email with a special tracking link for your order.
If you do not see the email for some reason, check your SPAM folder, and then contact us.
Does 316L steel jewelry cause allergies?
316L steel is hypoallergenic and safe for most people, including those with sensitive skin.
What is the return or exchange process?
Please use the "Exchanges/Returns" tab – we describe the entire process, timeframes, and conditions there.
Have a question or need support? Select the option that interests you.
Do you offer a lifetime warranty?
We offer a lifetime warranty on our chains. If your chain becomes damaged through regular use, we'll repair or replace it with an identical one at no extra cost.
The lifetime warranty covers a one-time repair or replacement of the chain. After the first repair or replacement, the product will no longer be covered by the warranty.
Damage includes:
-breaking the chain
-broken clasp
-falling gilding
Damage does not include:
-scratches on the chain clasp
-chain scratches
Can I return jewelry if I change my mind?
Yes, we want you to be completely satisfied with your purchases from us.
You have 14 days to return your order without giving a reason.
Do you ship internationally?
Yes, simply select the shipping country at checkout. The cost of international shipping is PLN 29.90.
Can I buy in a brick-and-mortar store?
We currently operate exclusively online.
What does 316L steel mean?
It's surgical steel, resistant to corrosion, non-abrasive and safe for skin.
Are the bracelets and chains waterproof?
Yes – you can wear them in water. However, we recommend avoiding water solutions containing chlorine, salt, or strong detergents.
Do automatic watches require batteries?
No – they work thanks to a mechanism wound by wrist movement (automatic).
Is the jewelry gift-wrapped?
Yes – all products are shipped in an elegant METINI box, ready for gifting.
Can a pendant be added to a chain?
Of course – we offer chain + pendant sets, as well as pendants sold separately. If you choose a pendant and chain separately, we recommend checking if the pendant fits the specific chain.
Information about the chain sizes that fit a given pendant can be found in the description of the specific pendant.
What weaves and sizes are available?
We offer the following weaves: royal, rope, cuban, figaro, tennis, franco, noble, and imperial, in various widths.