Terms of Service

Company name: METINI SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ

Register: Register of Entrepreneurs

Name of the authority maintaining the register in which the company is entered: NATIONAL COURT REGISTER (KRAJOWY REJESTR SĄDOWY)

KRS Number: 0001178404

NIP Number: 1231582534

REGON Number: 54198653900000

Address: Mazowieckie Voivodeship, Piaseczno County, Piaseczno Municipality, Piaseczno, ul. Kościuszki, no. 18, 05-500

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve:
(a) transmissions over various networks;
(b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, without express written permission by us. (Journal of Laws 2022.2509 i.e. Article 116)

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, Metini Marek Stączek may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation:
(1) to maintain any comments in confidence;
(2) to pay compensation for any comments;
(3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information;
g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
h) to collect or track the personal information of others;
i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
j) for any obscene or immoral purpose;
k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not represent or guarantee that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

SECTION 14 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 15 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 16 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 17 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 18 - COMPLAINTS

Complaint Conditions:

The Customer has the right to file complaints regarding products purchased in the store in the event of manufacturing defects, damage during transport, or non-conformity with the order.

Complaints regarding damage should be reported within 7 days from the date of receipt of the shipment.

Complaint Procedure:

The Customer is obliged to send photos or a description of the problem to the e-mail address indicated on the store's website.

The store reserves the right to confirm the complaint notification and to conduct any necessary tests or examinations of the product.

In the case of a justified complaint, the Customer has the right to exchange the product for a new one or to receive a refund of the purchase costs.

Complaint Exclusions:

Complaints will not be considered in the case of damage resulting from improper use, neglect, or force majeure.

Products showing signs of use or not in their original condition are not subject to complaint.

The above provisions regarding complaints also apply to entrepreneurs making purchases for business purposes, provided that the purchase does not have a professional character for the buyer.

SECTION 19 - WITHDRAWAL FROM THE CONTRACT

Right of Withdrawal:

The customer has the right to withdraw from the contract without stating a reason within 14 days from the date of product delivery.

Withdrawal from the contract requires submitting a written statement to the e-mail address metinisklep@gmail.com.

Product Return:

The returned product must be undamaged, complete, and in its original packaging.

If the packaging is damaged, the customer will be charged 10 PLN, and this amount will be deducted from the refund amount.

ONLY UNUSED, UNWORN PRODUCTS, WITHOUT THE SMELL OF SWEAT OR PERFUME, CAN BE RETURNED.

The cost of returning the product is borne by the Customer.

The above provisions regarding withdrawal from the contract also apply to entrepreneurs making purchases for purposes related to their business activity, but which do not have a professional character for the buyer.

 

SECTION 20 - DELIVERY METHOD, LEAD TIME

 Delivery Method:

 Products are shipped via Poczta Polska (Polish Post) and InPost.

Delivery costs are included in the shopping cart.

Lead Time:

Order fulfillment time is up to 3 days from the moment the order is placed and paid for. In case of product unavailability or PRE-ORDER, the lead time is specified in the product description.

In case of any delays in order fulfillment, the Customer will be informed via e-mail.

The above provisions are an integral part of the store's terms and conditions and apply to all Customers making purchases. The store reserves the right to change the terms and conditions at any time, informing Customers about the changes via the website.

 

SECTION 21 - INFORMATION ON ACCEPTED PAYMENT METHODS

Cash on delivery

Przelewy24 - BLIK, bank transfer, Visa, Mastercard - the payment card operator is PayPro SA Agent Rozliczeniowy, ul. Pastelowa 8, 60-198 Poznań, entered into the Register of Entrepreneurs of the National Court Register maintained by the District Court Poznań Nowe Miasto and Wilda in Poznań, VIII Commercial Division of the National Court Register under KRS number 0000347935, NIP 7792369887, Regon 301345068.

The payment card operator is PayPro SA Agent Rozliczeniowy, ul. Pastelowa 8, 60-198 Poznań, entered into the Register of Entrepreneurs of the National Court Register maintained by the District Court Poznań Nowe Miasto and Wilda in Poznań, VIII Commercial Division of the National Court Register under KRS number 0000347935, NIP 7792369887, Regon 301345068. 

SECTION 22 - DELIVERY COSTS

InPost Paczkomat® 24/7 - 11.90 PLN

InPost Courier - 15.90 PLN

Cash on delivery - InPost Courier - 19.90 PLN

Cash on delivery - Poczta Polska - Priority - 19.95 PLN

Post - international shipment - 29.90 PLN


Orders over 400 PLN qualify for free delivery.

 

SECTION 23 - COOKIES


1. The website uses "cookies".
2. The installation of "cookies" is necessary for the proper provision of services on the
Store's website. "Cookies" contain information necessary for the proper
functioning of the website, and they also allow for the compilation of general statistics
of website visits.
3. Two types of "cookies" are used on the website: "session" and "persistent".
3.1. "Session" cookies are temporary files that are stored on the User's
device until logging out (leaving the website),
3.2. "Persistent" cookies are stored on the User's device for a period
specified in the cookie parameters or until they are deleted by the User.

4. The Administrator uses its own cookies to better understand how Users
interact with the content of the website. The files collect information about how the
User uses the website, the type of website from which the User was redirected,
and the number of visits and the duration of the User's visit to the website. This information does not
register specific personal data of the User, but is used to compile statistics
on website usage.
5. The Administrator also uses external cookies to collect general
and anonymous statistical data through Google Analytics analytical tools
(external cookie administrator: Google LLC, based in the USA).
6. Cookies may also be used by advertising networks (in particular the Google network)
to display advertisements tailored to how the User uses the
Store. For this purpose, they may store information about the User's navigation path or the time spent on a given page.
7. The User has the right to decide on the access of "cookies" to their
computer by:
7.1. choosing the types of cookies for which they consent to collection immediately after entering the
Store's website and the appearance of the cookie notice,
7.2. changing settings in their browser window. Detailed information on the possibility and
methods of handling "cookies" is also available in the software settings
(web browser).

 

Najczęstsze pytania

Czy można zamówić produkt z płatnością przy odbiorze?

Tak, wystarczy przy finalizacji zamówienia wybrać odpowiednią opcję dostawy InPost Kurier - pobranie, a następnie płatność za pobraniem.

Czy można śledzić przesyłkę?


Tak – po wysyłce otrzymujesz maila ze specjalnym linkiem do śledzenia zamówienia.

Jeśli z pewnych względów nie widzisz maila, sprawdź zakładkę SPAM, a w następnej kolejności skontaktuj się z nami.

Czy biżuteria ze stali 316L uczula?


Stal 316L jest hipoalergiczna i bezpieczna dla większości osób, także o wrażliwej skórze.

Jak wygląda proces zwrotu lub wymiany?


Skorzystaj z zakładki „Wymiany/Zwroty” – opisujemy tam cały proces, czas i warunki.

Have a question or need support? Select the option that interests you.

Czy oferujecie dożywotnią gwarancję?

We offer a lifetime warranty on our chains. If your chain becomes damaged through regular use, we'll repair or replace it with an identical one at no extra cost.

The lifetime warranty covers a one-time repair or replacement of the chain. After the first repair or replacement, the product will no longer be covered by the warranty.

Damage includes:

-breaking the chain

-broken clasp

-falling gilding

Damage does not include:

-scratches on the chain clasp

-chain scratches

Czy mogę zwrócić biżuterię, jeśli zmienię zdanie?

Tak, chcemy, żebyś był w pełni zadowolony z zakupów z nami.
Przysługuje Ci 14 dni na zwrot bez podania przyczyny.

Czy wysyłacie za granicę?

Tak, wystarczy wybrać kraj wysyłki przy finalizacji zamówienia. Koszt wysyłki zagranicznej to 29.90 zł

Czy mogę kupić w sklepie stacjonarnym?


Obecnie działamy wyłącznie online.

Co oznacza stal 316L?

To stal chirurgiczna, odporna na korozję, nieścieralna i bezpieczna dla skóry.

Czy bransoletki i łańcuchy są wodoodporne?

Tak – możesz nosić je w wodzie. Jednak zalecamy unikać roztworów wody, które zawierają chlor, sól, silne detergenty.

Czy zegarki automatyczne wymagają baterii?

Nie – działają dzięki mechanizmowi nakręcanemu ruchem nadgarstka (automatyczny).

Czy biżuteria jest pakowana na prezent?

Tak – wszystkie produkty wysyłamy w eleganckim pudełku METINI, gotowym na prezent.

Czy można dodać zawieszkę do łańcucha?

Oczywiście – oferujemy zestawy łańcuch + zawieszka oraz zawieszki sprzedawane osobno. Przy osobnym wyborze zawieszki i łańcucha, zalecamy sprawdzanie czy zawieszka pasuje do konkretnego łańcucha.
Informacja o rozmiarze łańcuchów, które pasują do danej zawieszki, można zobaczyć w opisie konkretnej zawieszki.

Jakie są dostępne sploty i rozmiary?

W ofercie mamy sploty: królewski, rope, cuban, figaro, tennis, franco, szlachecki i cesarski w różnych szerokościach.